Last Updated: October 27, 2023

Welcome to Golf Shop at golfoutletz.com. These Terms and Conditions govern your use of our website and services. By accessing our site and making a purchase, you agree to be bound by these terms and our Privacy Policy.

1. Website Usage

Our website is designed for golf enthusiasts seeking premium golf equipment and apparel. By using our site, you agree to:

  • Provide accurate information when creating an account or making a purchase
  • Not use our site for any illegal or unauthorized purpose
  • Not attempt to gain unauthorized access to any part of our website
  • Accept responsibility for all activities that occur under your account

2. Products and Services

Golf Shop specializes in high-quality golf equipment and apparel including:

  • Golf clubs and bags
  • Golf balls
  • Golf apparel (shirts, pants, dresses, gilets, base layers)
  • Golf accessories (gloves, belts, travel covers)

We strive to accurately display our products, including colors and specifications. However, actual colors may vary slightly due to monitor settings.

3. Ordering and Payment

Placing an Order

When you place an order, you are making an offer to purchase goods subject to these terms. We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available, inaccuracies in product information, or suspected fraudulent activity.

Payment Methods

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All payments are processed securely. Your payment information is encrypted and handled by trusted payment processors.

Pricing

All prices are listed in US dollars. We reserve the right to adjust prices at any time, but changes will not affect orders already placed.

4. Shipping and Delivery

Shipping Areas

We ship globally, excluding Asia and some remote areas. If you are unsure whether we ship to your location, please contact us before placing your order.

Processing Time

Orders are typically processed within 1-2 business days. During peak seasons or sales, processing may take slightly longer.

Shipping Methods

We offer two shipping options:

  • Standard Shipping ($12.95) via DHL or FedEx: 10-15 business days after shipment
  • Free Shipping via EMS for orders over $50: 15-25 business days after shipment

Delivery times are estimates and begin from the shipment date, not the order date. We are not responsible for delays caused by customs, weather, or carrier issues.

5. Returns and Exchanges

Return Policy

We want you to be completely satisfied with your purchase. Most items can be returned within 15 days of receipt, provided they are:

  • Unused and in original condition
  • In the original packaging with all tags attached

Non-Returnable Items

Due to hygiene reasons, the following items cannot be returned unless defective:

  • Gloves (Glove Pairs)
  • Underwear (Base Layers)

Please choose these items carefully.

Return Process

  1. Contact us at [email protected] within 15 days of receiving your order
  2. Provide your order number, product details, and reason for return
  3. Wait for our authorization and instructions
  4. Ship the item to our facility in Philadelphia, US

Return shipping costs are the customer’s responsibility unless the item was defective or we made an error.

Refunds

Refunds are issued to the original payment method:

  • Credit/Debit Cards: 5-7 business days after approval
  • PayPal: 3-5 business days after approval

Original shipping fees are non-refundable unless the return results from our error.

6. User Responsibilities

As a user of our website, you agree to:

  • Provide accurate and complete information when creating an account or making a purchase
  • Maintain the confidentiality of your account credentials
  • Notify us immediately of any unauthorized use of your account
  • Comply with all applicable laws and regulations regarding your use of our website
  • Be responsible for any charges, taxes, or customs duties applicable to your order

7. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Golf Shop or our suppliers and is protected by international copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.

8. Limitation of Liability

Golf Shop shall not be liable for any indirect, incidental, special, or consequential damages resulting from:

  • Your use or inability to use our website
  • Any products purchased through our website
  • Unauthorized access to or alteration of your transmissions or data
  • Statements or conduct of any third party on our website

Our maximum liability for any claim related to your use of our website or products shall not exceed the amount you paid for the product(s) in question.

9. Governing Law

These Terms and Conditions are governed by the laws of the United States and the state of Pennsylvania. Any disputes shall be resolved in the courts of Philadelphia, Pennsylvania.

10. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website after changes are posted constitutes your acceptance of the modified terms.

11. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Golf Shop
1280 Callison Lane
Philadelphia, US 19108
Email: [email protected]